DWT Surfskate Help Center
Passion - We are surfskaters ourselves and we pride our equipment and product we produce.
Track Record - We have produced and sold hundreds of boards. We grew from 1 skate shop to 10 distributors which includes some of the biggest skatepark in Bali and growing.
Local Retail Presence - We do not distribute our products online. We strongly encourage our customers to visit our retailers. We have probably the widest coverage of stores across the island. 10 shops and growing. Local established stores trust and work with us.
Customer Service - We work with our retailers and partners to equip them with sufficient knowledge of our product in turn they can advice any customers with different needs. We also believe in customer feedback to help us improve our products overtime.
Parts and Equipment Servicing - As we are a local bali surfskate brand, we always have parts available to rectify any faulty equipment due to wear and tear or any other reasons.
Affordability - We believe that our products are competitively priced as compared to the market. We want to make surf skating available to the mass and anyone. We want to inspire kids in bali and across Indonesia to be the next Rio Waida.
Every brand has it's pros and cons. It depends on your personal needs and what you are looking for.
DWT position ourselves to be Affordable without losing the focus of quality. We also provide our warranty and service as we realise and had listen from the community some find it very hard to get hold of replacement parts etc.
It is a surfskate which is like a skateboard, some parts wear and tear is very common. DWT surfskate do keep inventory of our parts and is always ready to service our clients and customers.